ITOps Automation: support for the Affected Services field - allow dynamic values to be set, smart value support

Problem Definition

Currently, the Affected Services field cannot be dynamically updated by using smartvalues or copying values from other fields. The values can only be selected from the pre-defined list.

Suggested Solution

• Set a value for the Affected Services field by copying the value from other fields or using smartvalues
• It would be nice if users could select is one of when using the Affected services condition in Automation as currently, users must either create multiple rules or a branched rule which takes far more time to setup and also requires a more complicated setup.
• Automation for Jira's conditions are not working properly towards the JSM field Affected services. - make them work

• Ability to remain the existing "Affected Services" field value when using "Edit Issue" action to update the field via automation