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  1. Jira Service Management Cloud
  2. JSDCLOUD-11475

Ability to remain the existing "Affected Services" field value when using "Edit Issue" action to update the field via automation

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • Automation - A4J
    • None

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      Problem Definition

      At the moment, for "Edit Issue" action to update "Affected Services" field , it didn't support to remain the existing value. Due to JSDCLOUD-9790 feature requests , it is not possible also to use update the field using smart value to remain the existing services in the field.

      Suggested Solution

      It will be great to have the option to remain the existing value of the "Affected Services" when the user trying to update the Affected Service using automation.

              Unassigned Unassigned
              nroslan Atiqah Roslan
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                Created:
                Updated:
                Resolved: