Details
-
Suggestion
-
Resolution: Fixed
Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Summary
In JIRA Service Desk, you are able to see a list of customers from the People tab as described in the documentation: Managing customers. This pages shows a dynamically updated list of up to 20 Customers.
This feature request is to allow for the ability to show ALL customers in a single list, or alternatively, have pagination so that all Customers can be found in a list.
Steps to Reproduce
- Set up a Service Desk Environment with more than 20 Customers.
- Attempt to show the complete list of customers.
Expected Results
There should be a method to show the complete list of Service Desk Customers, Functionally, this could work similar to the User Browser in JIRA with both:
- Pagination
- "Customers Per Page" dropdown option.
Actual Results
No method to t list all customers easily exists.
Notes
See the following Screenshot as an example of the current functionality.
For more context on pagination, refer to the quoted text from wikipedia:
Pagination is the process of dividing (content) into discrete pages, either electronic pages or printed pages.
Attachments
Issue Links
- is duplicated by
-
JSDCLOUD-1770 Provide pagination on Service Desk Agents page to view more than 20 agents
- Closed
- is related to
-
JSDCLOUD-1927 Add pagination to Agents, Collaborators and Customers in Service Desk
- Closed
-
JSDCLOUD-1995 As an Admin I'd like to see the full customer list in SD
- Closed
-
JSDSERVER-1226 No Pagination for Customer List on Service Desk
- Closed
- relates to
-
JSDCLOUD-1396 Cannot view more than 20 customers at People > Customers
- Closed