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Suggestion
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Resolution: Unresolved
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None
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19
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33
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The ability to disable internal comments in JIRA Service Desk is a suggestion that has been raised.
Workaround to manage internal comments:
https://confluence.atlassian.com/jirakb/how-to-avoid-users-agents-from-adding-internal-comments-in-jira-1431962033.html
- is related to
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JRACLOUD-75769 Add your option to select whether you want your team to use internal OR public comment as default
- Closed
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JRACLOUD-77856 Option to view Customer Only/Internal Only/All Comments
- Closed