Allow to rename an existing SLA

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

       

      Product update 5 February 2021

      Hello all,

      Thanks for your interest on this feature. We have a handful of SLA based features that we are currently evaluating. This is one is a strong candidate for prioritisation.

      We will be selecting the key SLA features and beginning work after June 2021. Any further feedback you can provide to help us understand how this feature might work in your organisation is greatly appreciated.

      Thank you for your patience.

      Ben.

       

      Editing an existing SLA allows you to change the Start, Pause on, Stop, and Goals but we cannot change the name of the SLA

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          Carl Simpson

            Assignee:
            Manas Shukla
            Reporter:
            Félix Martineau [Expert]
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            420 Vote for this issue
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            188 Start watching this issue

              Created:
              Updated: