Details
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Suggestion
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Resolution: Unresolved
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243
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14
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Hello all,
Thanks for your interest on this feature. We have a handful of SLA based features that we are currently evaluating. This is one is a strong candidate for prioritisation.
We will be selecting the key SLA features and beginning work after June 2021. Any further feedback you can provide to help us understand how this feature might work in your organisation is greatly appreciated.
Thank you for your patience.
Ben.
Editing an existing SLA allows you to change the Start, Pause on, Stop, and Goals but we cannot change the name of the SLA
Attachments
Issue Links
- is related to
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JSDCLOUD-5321 SLA Goals Displays 'No Issues' if SLA has Special Character in its Name
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- Closed
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- Gathering Interest
- relates to
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- Closed
- mentioned in
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