Details
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Bug
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Resolution: Unresolved
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Low
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None
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7
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Severity 2 - Major
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Description
Issue Summary
Instructions field in Request Type settings allows user to enter multi-line text. However, for translations of Instructions field, user cannot enter multi-line text on Language support settings page. [ Supporting ScreenShots Attached ]
Steps to Reproduce
- Go to a JSM Project
- Open Project Settings > Request types > Select a request type > add multi-line text for Instructions field
- Open Project Settings > Language Support
- Add a Language : German ( Example )
- Once added , open translation settings for German language (Select German > Request types > Get IT help ( Example ) in sidebar)
- Here for example we use : Get IT Help
- Enter German translation for Instructions field.
Expected Results
User should be allowed to enter multi-line text for German translation.
Actual Results
Only single line text is allowed, user cannot enter multi-line text for translation.
Workaround
We can input double backslash at places where we need the line breaks.