Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1189

Service Desk projects cannot be created on servers in French

    XMLWordPrintable

Details

    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      When trying to create a SD project with a French server, the following error occurs:

      Cannot find status: En attente du service d'assistance

      Workaround
      Switch server language to something else, create the project, then switch it back

      Attachments

        1. screenshot_430.jpg
          83 kB
          Alexandre H

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1217 System Language French prevents project from being created due to character encoding issues

          • High - High priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1189 Service Desk projects cannot be created on servers in French

          • High - High priority issues
          • Closed

          Activity

            People

              mmcmahon Matthew McMahon (Inactive)
              ezhang Ed Zhang (Automation)
              Votes:
              2 Vote for this issue
              Watchers:
              7 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: