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  1. Jira Service Management Cloud
  2. JSDCLOUD-1189

Service Desk projects cannot be created on servers in French

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    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      When trying to create a SD project with a French server, the following error occurs:

      Cannot find status: En attente du service d'assistance

      Workaround
      Switch server language to something else, create the project, then switch it back

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1217 System Language French prevents project from being created due to character encoding issues

          • High - High priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1189 Service Desk projects cannot be created on servers in French

          • High - High priority issues
          • Closed

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              mmcmahon Matthew McMahon (Inactive)
              ezhang Ed Zhang (Automation)
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              Dates

                Created:
                Updated:
                Resolved: