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Bug
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Resolution: Timed out
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Low
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Severity 3 - Minor
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Steps to reproduce:
- In any JSM product, click product setting -> Language support.
- In Language support, add Chinese(China)
- Click Chinese(China) to see sample translations.
A lot of translation are missing here:
- In Request type groups: Logins and Accounts, Applications, Servers and Infrastructure
- In Components: All but Billing Services
- In Emailed request: Body
Also there are 6 wrong/confusing translations:
1. Request received from your email support channel.
2. Get assistance for general IT problems and questions.
3. Raise a request to ask for temp wifi access for guests.
4. Get a guest wifi account
5. For example, a new mouse or monitor.
6. Just confirming that we got your request. We're on it.
I understand that most of the translations are editable by customers so that they can correct them. But from a customer's point of view when I see a lot of text are not translated at all and some texts are totally wrong(how can wifi translated to wikipedia account?). I feel not respected and start to question the professionalism of Atlassian. The customer experience is inconsistent.
Screen shot: