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  1. Jira Service Management Cloud
  2. JSDCLOUD-11634

request for resending emails these are blocked by atlassian

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      Issue Summary

      Sometimes notifications are not sent to end-users because of a problem with the user being suppressed, or other issues that could cause the notification to never reach the end-user.
      After the problem is fixed, the notification can't be retriggered.

      Expected Results

      There should be a way to re-trigger those notifications. If it's an important/critical notification and a problem happens we should be able to retrigger it to make sure the user doesn't miss it.

      Actual Results

      If the notification was missed because of a problem there isn't a graceful way to re-trigerred it.

              Unassigned Unassigned
              38f0fdb790c2 K. Ariga
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                Created:
                Updated: