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  1. Jira Service Management Cloud
  2. JSDCLOUD-1163

Warn user of license count when connecting to external user directories

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of ID-7634 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Lucas Silva
      Jira Service Management Cloud team

      Due to this expected behaviour, an Info message could be prompted to administrators when enabling public signup in JIRA Service Desk 2.0 and above, particularly when they are connected to external user directories.

              Unassigned Unassigned
              cchan Chung Park Chan
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                Created:
                Updated:
                Resolved: