Export of insight objects with references fails intermittently with different errors

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    • 32
    • Severity 3 - Minor
    • 6

      Issue Summary

      Exporting objects with references to other object types results in one of the below errors on the browser:

      {
"errorMessages": [
"An error has occurred. Please contact the administrator."
],
"errors": {}
}

      {
	"errorMessages": [
		"Something went wrong. Contact administrator"
	],
	"errors": {}
}

      Steps to Reproduce

      1. Open an object type that has objects with references
      2. Click the gear icon and select Export objects
      3. Select format as User friendly or Data consistent and click Export

      Expected Results

      Export objects successfully in a CSV file

      Actual Results

      Export fails with one of the above errors

      Workaround

      https://confluence.atlassian.com/jirakb/exporting-insight-objects-fails-with-error-something-went-wrong-contact-administrator-1114819862.html

            Assignee:
            Justin King
            Reporter:
            Pallavi Prabhakar
            Votes:
            9 Vote for this issue
            Watchers:
            18 Start watching this issue

              Created:
              Updated:
              Resolved: