Forms: Default value on form fields do not show when viewing the form via the issue view

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    • Type: Bug
    • Resolution: Won't Fix
    • Priority: Low
    • Component/s: Forms - Issue View
    • None
    • 1
    • Severity 3 - Minor

      Update 19 Oct 2022

      This issue occurs to due to a conflict between linked fields and default values.

      If a default value is specified for a linked field in a form and that form is added to an existing issue (manually or via automation), when the form is loaded/shown the value of the Jira field always overwrites the contents of the Form Field. The result of this is that the default value is not respected.

      Overall this is desired behaviour as where an inconsistency exists between the contents of a field in an OPEN form and a Jira field, the assumption is that the Jira field is always correct (even if blank). 

      To override this behaviour for default values in a form could lead to scenarios where the default value always overwrites the Jira field, which could make it potentially impossible to change the value in the field. 

      Workaround: The equivalent of default values in a form can be achieved using Jira Automation and setting the value of Jira field. The value of the Jira field will then be populated into the form.

      Issue Summary

      Default values do not show on form fields when viewing the form in the issue view.

      Steps to Reproduce

      1. Create a multi-select field
      2. Create a form and link a field to the field created in step 1
      3. Set default values
      4. Add the form to a request
      5. See that the default values aren't present (I did note that they briefly showed the first time and then immediately disappeared)

      Expected Results

      The default values are shown for that field.

      Actual Results

      The default value is blank.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Matthew M. (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: