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  1. Jira Service Management Cloud
  2. JSDCLOUD-11328

Ability to soft delete Assets components/configuration and recover those within a fixed time(like recycle bin)

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      Problem Definition

      Currently we do not have a way to recover Assets components(object schema, object type, objects, object attributes) and configuration(import config, etc) once those are deleted.

      Suggested Solution

      Provide the ability to undo deletes and recover removed Assets components and configuration. This will work like a "Recycle Bin/Trash Can" feature which would allow customers a possibility through UI to restore the deleted objects within a certain number of days.

      Why This Is Important

      • Preventive measure to accidental deletion
      • Recovery of deleted data within a time
      • The feature request JSDCLOUD-10030: Ability to backup Assets data is similar but more of a remedial approach and not preventive.

      Workaround

      Currently there is no known workaround for this behaviour. A workaround will be added here when available

            7260236ab89d Justin King
            d9dc7c499f4d Sugandha Raheja
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              Created:
              Updated: