Details
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Suggestion
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Resolution: Unresolved
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1,167
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Description
Hi all, thank you for your patience and ongoing interest. We understand this is a priority feature and are exploring options to solve this, including potential workarounds. In the meantime, please refer to the workaround of leveraging our REST APIs or apps available on Marketplace.
Many thanks,
Doro Linneweber | Product Manager, Jira Service Management
Problem Definition
Currently, customers do not have a way to backup Assets data and configuration.
Suggested Solution
Provide the ability to backup Assets objects and Assets configuration
Workaround
Customers have to manually export objects under each object type. You may use Assets REST APIs calls to export objects and keep their backup: JSDCLOUD-9879. Soon the object schema level exports will be available as well with JSM Assets.
Or, there is a marketplace app that currently provides the option of backup and restore for Assets: Insight Assets Backup & Migration
Attachments
Issue Links
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- Gathering Interest
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ENT-1054 Loading...
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- Gathering Interest
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- Gathering Interest
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