Ability to backup Assets data and configuration

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      Hello Team 👋,

      I’m happy to share that this feature is now generally available as an add-on option for all our Enterprise and Premium customers. For more details, please see this announcement.

      Please note that this release does not include support for the Service Registry/Services schema, as Service Registry is not yet supported on the backup and restore platform. You can follow this ticket for updates on Service Registry backup and restore.

      Thank you for your continued support and patience. We’re looking forward to your feedback as you start using the feature.

      Thank you,
      Mohamed Hassan
      Product Manager | JSM Data Portability

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      Hello Team  👋, I’m happy to share that this feature is now generally available as an add-on option for all our Enterprise and Premium customers. For more details, please see this announcement . Please note that this release does not include support for the Service Registry/Services schema, as Service Registry is not yet supported on the backup and restore platform. You can follow this ticket for updates on Service Registry backup and restore. Thank you for your continued support and patience. We’re looking forward to your feedback as you start using the feature. Thank you, Mohamed Hassan Product Manager | JSM Data Portability

      Update - 23 Feb 2026

      Hello Team 👋,

      I’m happy to share that this feature is now generally available as an add-on option for all our Enterprise and Premium customers. For more details, please see this announcement.

      Please note that this release does not include support for the Service Registry/Services schema, as Service Registry is not yet supported on the backup and restore platform. You can follow this ticket for updates on Service Registry backup and restore.

      Thank you for your continued support and patience. We’re looking forward to your feedback as you start using the feature.

      Thank you,
      Mohamed Hassan
      Product Manager | JSM Data Portability

      Problem Definition

      Currently, customers do not have a way to backup Assets data and configuration. 

      Suggested Solution

      Provide the ability to backup Assets objects and Assets configuration 

      Workaround

      Customers have to manually  export objects under each object type. You may use Assets REST APIs calls to export objects and keep their backup: JSDCLOUD-9879. Soon the object schema level exports will be available as well with JSM Assets.

      Or, there is a marketplace app that currently provides the option of backup and restore for Assets:  Insight Assets Backup & Migration

              Assignee:
              Mohamed Hassan
              Reporter:
              Swati Kahol (Inactive)
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              843 Vote for this issue
              Watchers:
              484 Start watching this issue

                Created:
                Updated:
                Resolved: