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  1. Jira Service Management Cloud
  2. JSDCLOUD-11238

People custom field yields no results on Team-managed JSM Project's queue filter

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
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      Issue Summary

      Team-managed JSM Project's queue filter cannot search for any users with people custom field.

      Steps to Reproduce

      1. Create a custom "People" field
      2. Go to queue's filter settings and add the custom field in the filter

      Expected Results

      Searching for users yields results

      Actual Results

      Searching for users does not yield any results

      Workaround

      Use JQL instead of basic search

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              Unassigned Unassigned
              4326607df174 Yuji Sakai (Inactive)
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                Created:
                Updated:
                Resolved: