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  1. Jira Service Management Cloud
  2. JSDCLOUD-11238

People custom field yields no results on Team-managed JSM Project's queue filter

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • Queues
    • None

    Description

      Issue Summary

      Team-managed JSM Project's queue filter cannot search for any users with people custom field.

      Steps to Reproduce

      1. Create a custom "People" field
      2. Go to queue's filter settings and add the custom field in the filter

      Expected Results

      Searching for users yields results

      Actual Results

      Searching for users does not yield any results

      Workaround

      Use JQL instead of basic search

      Attachments

        1. image-2022-04-26-12-08-19-976.png
          478 kB
          Yuji Sakai
        2. image-2022-04-26-12-08-13-984.png
          389 kB
          Yuji Sakai
        3. image-2022-04-26-12-08-04-211.png
          542 kB
          Yuji Sakai
        4. image-2022-04-26-12-07-54-065.png
          517 kB
          Yuji Sakai

        Issue Links

          Activity

            People

              Unassigned Unassigned
              4326607df174 Yuji Sakai
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              Dates

                Created:
                Updated:
                Resolved: