Versions order in the JSM portal form

XMLWordPrintable

    • 2
    • Severity 3 - Minor

      Issue Summary

      If you add a field related to the Versions of the project to the JSM request type form, the Versions drop-down order will display the inverse (in the portal) of how it’s configured.

      For example if you have “Test 2” at the bottom of your Versions, it’ll be the first one to appear in the portal drop-down.

      Steps to Reproduce

      1. Configure the Versions of the project in Project settings > Versions
      2. Have a field related to the versions (such as Affected versions) related to the request type form
      3. Try to raise a request in the JSM portal

      Expected Results

      The versions order will be exactly what Project settings > Versions.

      For example:

      Version 1
      Version 2
      Version 3

      Actual Results

      The JSM portal display the inverse order:

      Version 3
      Version 2
      Version 1

      Video displaying the issue:

      Workaround

      Order the field values the inverse of what is desired to display.

        1. versions.mov
          31.11 MB
          André Sinatora
        2. Screenshot 2022-04-06 at 12.44.02 PM.png
          269 kB
          Divya
        3. Screenshot 2022-04-06 at 12.44.09 PM.png
          378 kB
          Divya

            Assignee:
            Sruthika Boppana
            Reporter:
            Matheus
            Votes:
            2 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: