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Type:
Bug
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Resolution: Won't Fix
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Priority:
Low
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Component/s: Assets - Jira Field & JQL
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None
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4
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Minor
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1
Issue Summary
Attributes in a custom Insight field do not appear in the correct order on the portal.
Steps to Reproduce
- Create a new Insight Object Type
- Add several text or referenced object attributes
- Add 3-4 new objects
- Create a Custom Field in Jira with the Insight Objects field type
- Make sure the field is multi select
- Assign the custom field to issue screens
- Go to Contexts and default Value screen
- Go to Edit Insight objects field configuration
- In Filter scope (IQL) field, add objectTypeId=<type_id>
- Assign multiple attributes to both fields under the User interaction heading
- Go to Project Settings and then to Request Types
- Click on a request type heading e.g. Get IT help
- Click on the edit icon in the Customer request form
- Click on the Add a field button and then add your Custom Field
- Go to the portal view and select the request type to test the field in the form
Expected Results
The assigned attributes should appear in the correct order in the CMDB Object field in the Global Issue Create view.
Actual Results
See the attached screen shots for more details.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- duplicates
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JSDCLOUD-12761 Order of Assets attribute values in request form(portal) is not consistent.
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- Closed
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