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    • Forms - Builder
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      Update July 2024

      We’re excited to announce we’re now supporting multiple languages in Forms in Jira Service Management!

      Read all about it on our Community post here.

      Thanks,

      Sam Knight

      JSM - Principal Product Manager

      Show
      Update July 2024 We’re excited to announce we’re now supporting multiple languages in Forms in Jira Service Management! Read all about it on our Community post  here . Thanks, Sam Knight JSM - Principal Product Manager

      Request type forms allow setting their translation under language support and are automatically translated to the customer language - the same is not true for forms which only allow setting one language.

      It would be good to have the option to have language support for Forms for multi language customer portals.

       

      Workaround 

      This article outlines how you can effectively utilize Jira's native functionality to showcase form content in a user's preferred language.
      > Forms : Display the Jira Form in users preferred language

            [JSDCLOUD-11018] Forms: Support multiple languages in the same form

            Sam Knight added a comment -

            We’re excited to announce we’re now supporting multiple languages in Forms in Jira Service Management!

            Read all about it on our Community post here.

            Thanks,

            Sam Knight

            JSM - Principal Product Manager

            Sam Knight added a comment - We’re excited to announce we’re now supporting multiple languages in Forms in Jira Service Management! Read all about it on our Community post here . Thanks, Sam Knight JSM - Principal Product Manager

            eb added a comment -

            waiting on this too :S 

            btw site-admin should be able to activate EAP-feature once and not opt-in manually. 

            eb added a comment - waiting on this too :S  btw site-admin should be able to activate EAP-feature once and not opt-in manually. 

            Cami added a comment -

            Is it still possible to get in for the EAP? 

            Cami added a comment - Is it still possible to get in for the EAP? 

            Hi, I need the fields and text I put in the form to be automatically translated for those people who use JSM in Spanish.

            Dario Alarcón added a comment - Hi, I need the fields and text I put in the form to be automatically translated for those people who use JSM in Spanish.

            Would I be able to be a part of the EAP? If not, when should I expect for the general release of this feature to be?

            Zack Salisbury added a comment - Would I be able to be a part of the EAP? If not, when should I expect for the general release of this feature to be?

            Bartłomiej Borowy added a comment - - edited

            First of all, hello everyone.

            Second, successfully joined an EAP related to the translation of forms.

            One question arises, however, why English (United States) is not included in the EAP - we're using English (United States) as for translations.

            In Translate option there is no English (United States) instead there is (United Kingdom) which is no working (I mean, under customers profile they should change the language just for for one forms and after that they lost others and after create ticket should come back to English (US)).

            Update: Nevermind, everything seems okay  

            Bartłomiej Borowy added a comment - - edited First of all, hello everyone. Second, successfully joined an EAP related to the translation of forms. One question arises, however, why English (United States) is not included in the EAP - we're using English (United States) as for translations. In Translate option there is no English (United States) instead there is (United Kingdom) which is no working (I mean, under customers profile they should change the language just for for one forms and after that they lost others and after create ticket should come back to English (US)). Update: Nevermind, everything seems okay  

            Sam Knight added a comment -

            Thanks to those who signed up for the Early Access Program! We will be enabling multilingual JSM Forms for you by end of day Tuesday 16th April. We'll keep you updated on your individual tickets.

            For those who missed out, keep watching this ticket for updates on when this will be generally available.

            Sam Knight added a comment - Thanks to those who signed up for the Early Access Program! We will be enabling multilingual JSM Forms for you by end of day Tuesday 16th April. We'll keep you updated on your individual tickets. For those who missed out, keep watching this ticket for updates on when this will be generally available.

            Sam Knight added a comment - - edited

            Sam Knight added a comment - - edited Hey all! We're excited to be launching an Early Access Program for this in the next couple of weeks. Please sign up here (update 12th April) Sign ups are now closed cc 9751599910b2 ebf30af10675 1f4da4ae9756 81d14819b03c 8f8da76cf8b7 cf08ee12b44f 463b46627fb7 0f05a11fb986 59452967ed23 aeb3549cf91e fca06269aca1 7b31a70af17e db8fbbafcfc0 9fab145ccad9 668812cc3f12 669845140365 5161ea6b3f6e 345787e0a092 feb817708df1 65de3a5c41e4 55afd9dd058c d02f10598628 8261905d7dc9 b27a87ac4ce8 db8fbbafcfc0  

            +1

            Hi jehan,

            Is there any estimated date to rollout this feature in this year 2024?

            Regards,

            Preetham Armoor

            Preetham Armoor added a comment - Hi jehan, Is there any estimated date to rollout this feature in this year 2024? Regards, Preetham Armoor

              96677a1d9b4c Sam Knight
              79302268a842 Ana Viseu
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                Created:
                Updated:
                Resolved: