Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-10989

Ability to reference Jira Custom Field and remaining system fields as a placeholder to Assets Attribute in IQL

    XMLWordPrintable

Details

    • 47
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Use case:- We want to have the ability to use the Jira Custom field as a placeholder to Insight Attribute in IQL to display the values related to the reference attribute.

      For example:-

      • We have a system field called "Request Type" on Jira.
      • There is an attribute called "Request Type" on Insight with similar values as Jira custom field.
      • Using IQL we want to reference the Jira field value on Issue creation with IQL to display the values accordingly. Something like this:-
        • "ObjectType = "GT Request Type List" And "Request Type" = "Customfield_10015"

       

      Attachments

        Issue Links

          Activity

            People

              7260236ab89d Justin King
              d3e338d93ca5 SivaKalyan G
              Votes:
              60 Vote for this issue
              Watchers:
              31 Start watching this issue

              Dates

                Created:
                Updated: