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  1. Jira Service Management Cloud
  2. JSDCLOUD-10989

Ability to reference Jira Custom Field and remaining system fields as a placeholder to Assets Attribute in IQL

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      Use case:- We want to have the ability to use the Jira Custom field as a placeholder to Insight Attribute in IQL to display the values related to the reference attribute.

      For example:-

      • We have a system field called "Request Type" on Jira.
      • There is an attribute called "Request Type" on Insight with similar values as Jira custom field.
      • Using IQL we want to reference the Jira field value on Issue creation with IQL to display the values accordingly. Something like this:- 
        • "ObjectType = "GT Request Type List" And "Request Type" = "Customfield_10015"

       

              7260236ab89d Justin King
              d3e338d93ca5 SivaKalyan G (Inactive)
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                Created:
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