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  1. Jira Service Management Cloud
  2. JSDCLOUD-10965

SLA date and time format should be configurable via Look and Feel settings

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • SLA
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      Problem Definition

      The current problem some users are facing is that the 'Time to resolution' column in a queue only shows in the format of 'dd MMM HH:mm a' like the below 'Time to resolution' column.

      Suggested Solution

      It would be ideal to be able to change this format to something like 2022/02/15 09:52 AM (yyyy/MM/dd HH:mm a). This SLA format should also be referring to the Look and Feel of the Jira Configuration.

      Workaround

      None

            Unassigned Unassigned
            4326607df174 Yuji Sakai
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              Created:
              Updated: