Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-10895

When issue created and commented via email , and it contain attachment with file name contain / character , the image failed to load in Description and comment field

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    Description

      Issue Summary

      When the issue was created and commented via email , and it contain attachment with file name contain / character , the image failed to load in Description and comment field.

      Steps to Reproduce

      1. Save an image and save a name with _abc_1.png
      2. Compose an email with the image as attachment and send to JSM email request.
      3. Repeat the same action, but this round send email to add comment to existing issue.

      Expected Results

      The image successfully attached and load in the issue

      Actual Results

      The image failed to render :-

      Workaround

      Edit the file name and remove all the special character , including / . Then, send the attachment again.

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          People

            d1bcc105df01 Bhanu Virk (Inactive)
            nroslan Atiqah Roslan
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            Dates

              Created:
              Updated: