Issue Summary

When an Insight field has its filter issue scope setting configured with ${reporter}, this field does not return any objects for some customers in the customer portal.

Steps to Reproduce

1. Navigate to your Service Desk project - Project settings > People
2. Invite an user as a Service Desk Customer from there
3. Create an Insight object with Jira User attribute. e.g. Owner
4. Assign the user invited in step 2 to the Owner attribute of the object
5. Set up an Insight custom field with this query in filter issue scope field: "Owner" == ${reporter.label}
6. Log in as the user in step 2
7. Try to use the Insight field in customer portal

Note: For customers invited via the Customers page, they can successfully select the object where they are the Owner of in the customer portal.
Note: this issue happens for project due to the same root cause (lack of reporter and project info being passed for the filter query)

Expected Results

We expect at least 1 object to be returned and displayed as an option in the Insight field.

Actual Results

There is no results displayed in the Insight field.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available.