Update 14th October 2022:

Hello everyone, 

Thanks for your continued interest and feedback. Please let me assure you that we hear you loud and clear, and understand integrations are an integral part of the value proposition of Assets (f.k.a. Insight). We are currently doubling down on improving both reliability and scalability across the product which forms the foundation of opening ourselves up to third parties. Simultaneously, we’re working on making our import APIs available for Marketplace connectors, and are also collaborating closely with partners such as Device 42 in order to offer multiple avenues to ingest data in the future. 

In the meantime - for those of you considering custom integrations, please refer to our API documentation on https://developer.atlassian.com/cloud/insight/imports/introduction// For those willing to share more about individual use cases to help us gain a more holistic understanding of the problem space, please feel free to book in for our office hours via this link - we’d love to hear more! 

Thank you again,

Doro Linneweber | Product Manager | Jira Service Management