Allow to display non-Label attribute on Assets Objects Custom Field

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      Issue Summary

      Currently, the JSM Customer portal only shows the Object Name (label) while selecting and after saving the object in Assets Custom Field.

      Steps to Reproduce:

      1. Add an Assets Custom field
      2. Add the field to any customer request form
      3. Create/View issue from the customer portal

      Suggestion:

      For the Assets field, the selected attributes should be shown on the portal view page.

      Workaround

      How to auto populate attributes into Assets custom field using Automation

        1. image-2025-05-02-18-03-07-052.png
          27 kB
          Diego Borba
        2. Screen Shot 2021-10-13 at 14.25.18.png
          51 kB
          Vivian C
        3. Screen Shot 2023-07-14 at 4.00.44 PM.png
          26 kB
          Angélica Luz
        4. Screen Shot 2023-07-14 at 4.01.03 PM.png
          68 kB
          Angélica Luz

            Assignee:
            Unassigned
            Reporter:
            Vivian C
            Votes:
            119 Vote for this issue
            Watchers:
            66 Start watching this issue

              Created:
              Updated:
              Resolved: