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  1. Jira Service Management Cloud
  2. JSDCLOUD-1045

Make an ability to raise requests on behalf of your customers optional

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hello!
      It's great that agents can now raise requests as a customers but
      business tell us that for some organisations that ability should be forbidden because it may be harmfull for statistics.

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          is related to

          Suggestion - JSDSERVER-1045 Make an ability to raise requests on behalf of your customers optional

          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-1285 New field on Service Desk - I cannot hide it!

          • Medium - Medium priority issues
          • Closed

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              Unassigned Unassigned
              1ea325c95d4c Andrei Pechnikov
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