Details
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Bug
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Resolution: Fixed
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Low
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None
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16
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Severity 3 - Minor
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18
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Description
Issue Summary
Link the Insight object to Jira issues using the Automation or CSV import method, it updates the Insight object in the issue successfully but doesn't update the Jira issue in Connected Jira issues at the Insight object end.
Steps to Reproduce
- Try to update the Insight object in the Jira issue using the Automation rule or by doing a CSV import
Expected Results
The Jira issue should be displayed in the "Connected Jira issues" section of the Insight object.
Actual Results
These issues are not displayed even though the object is linked to the Jira issue.
Workaround
No workaround at this moment.
Notes
Customers following this kb to automatically link issue-object history are affected by this bug: https://confluence.atlassian.com/jirakb/workarounds-to-automatically-link-the-insight-object-to-jira-issues-1079345661.html