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Suggestion
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Resolution: Duplicate
Problem Definition
Some users would like to designate several email addresses on their customer account, so that when they log in with the different accounts in the customer portal, they will be able to view all the tickets created using the customer account.
Suggested Solution
The user that is logged in using their personal account can also access issues addressed to the customer account without having to log in with the customer account.
- duplicates
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JSDCLOUD-1494 Ability to merge customer profile - set multiple email aliases for a single customer account
- Gathering Interest
- mentioned in
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