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  1. Jira Service Management Cloud
  2. JSDCLOUD-10324

Allow multiple email addresses to be associated with a single customer account

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      Problem Definition

      Some users would like to designate several email addresses on their customer account, so that when they log in with the different accounts in the customer portal, they will be able to view all the tickets created using the customer account.

      Suggested Solution

      The user that is logged in using their personal account can also access issues addressed to the customer account without having to log in with the customer account.

       

              Unassigned Unassigned
              0ed3fd39a981 Saama Tabassum
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