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Bug
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Resolution: Timed out
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Low
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4
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Severity 3 - Minor
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Issue Summary
Unable to set or edit SLA time goals in JSM projects with Personal Settings > Language set to Russian
Steps to Reproduce
- Change Personal Settings > Language to Russian
- Try updating time goal of any SLA
Expected Results
Able to save the SLA goal
Actual Results
Getting the below error:
Цели могут оставаться пустыми, или их необходимо определить в соответствии со следующим форматом: 4 часа 30 минут
Meaning : Goals may remain empty, or they must be determined in accordance with the following format: 4 hours 30 minutes
Workaround
- Go to User Profile
- Change Preferences language to English (UK)
- Go back to SLA page and edit the time . Then update it.
- Change back the profile language to Russian.