Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-10299

Setting organization using reporters domain should support domains other than .com

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Duplicate
    • Automation - A4J
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      As per this blog, it should be possible to set Organization in JSM using reporters email domain:
      https://blog.codebarrel.io/set-organization-in-jira-service-desk-using-reporters-email-domain-e705be9d4717

      However, it doesn't always strip the domain. For example, Icelandic websites apples.is should become Apples. Rather, it remains as apples.is

      Suggestion

      Setting organization using reporters domain should support domains other than .com

      Attachments

        Issue Links

          duplicates

          Suggestion - AUTO-155 More ways to work with Organization field in Automation - conditions, action to send email to users in an organization, identify organization of request participants

          • Closed

          Activity

            People

              Unassigned Unassigned
              b678926ca497 Bopanna
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: