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  1. Jira Service Management Cloud
  2. JSDCLOUD-1028

Request Type Components

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be great if we would be able to specify a sub category of a request type. For example:

      • Technical Support
        • Connection problem
        • Installation
      • Sales Support
        • Billing
        • Licenses
        • Renewals
        • Promotions

      This can be useful in filtering the request types in a more efficient manner.

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          Suggestion - JSDSERVER-1028 Request Type Components

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              a620038e6229 Jehan Gonsalkorale
              acardino Anna Cardino (Inactive)
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