Issue Summary

The Last seen on date on the User Profile of JSM customers with an Atlassian account doesn't get updated.

Steps to Reproduce

1. Invite a user to the site and grant ONLY site access with NO product access
2. Add the user to the JSM project
3. Using this user's account, log a ticket in the JSM project via the portal
4. Check the user's profile and verify the Last seen on date.

Expected Results

The Last seen on reflects the date/timestamp the user last visited the portal to log a ticket

Actual Results

The Last seen on doesn't get updated.

Workaround

Currently, there is no known workaround for this behavior. A workaround will be added here when available