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  1. Jira Service Management Cloud
  2. JSDCLOUD-1010

As a service desk customer I want to allow interested colleagues to see my request.

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a service desk customer I want to allow interested colleagues to see my request.

      In classic JIRA we have done this with issue security on a multi user picker field "interested users".

      As a company using service desk we want to allow our customer contacts to share their requests with other customer contacts of the same company (identified via mail-domain).

            [JSDCLOUD-1010] As a service desk customer I want to allow interested colleagues to see my request.

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3442671 ] New: JAC Suggestion Workflow 3 [ 3696523 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2317720 ] New: JAC Suggestion Workflow [ 3442671 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2049922 ] New: JSD Suggestion Workflow - TEMP [ 2317720 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2045379 ] New: JSD Suggestion Workflow [ 2049922 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1872484 ] New: JSD Suggestion Workflow - TEMP [ 2045379 ]
            jonah (Inactive) made changes -
            Description Original: (on) As a service desk customer I want to allow interested colleagues to see my request.

            In classic JIRA we have done this with issue security on a multi user picker field "interested users".

            (on) As a company using service desk we want to allow our customer contacts to share their requests with other customer contacts of the same company (identified via mail-domain).             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-1010].
              {panel}

            (on) As a service desk customer I want to allow interested colleagues to see my request.

            In classic JIRA we have done this with issue security on a multi user picker field "interested users".

            (on) As a company using service desk we want to allow our customer contacts to share their requests with other customer contacts of the same company (identified via mail-domain).
            jonah (Inactive) made changes -
            Link New: This issue is related to JSDSERVER-1010 [ JSDSERVER-1010 ]
            vkharisma made changes -
            Project Import New: Sun Apr 02 00:24:18 UTC 2017 [ 1491092658763 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 755104 ] New: JSD Suggestion Workflow [ 1279766 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            lingbo (Inactive) made changes -
            Labels New: email-domain

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              c6c298901cb9 STAGIL
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                Updated:
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