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  1. Jira Service Management Cloud
  2. JSDCLOUD-10103

Unable to enter Japanese properly when creating new request type

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      Issue Summary

      Unable to enter Japanese properly when creating new request type

      Steps to Reproduce

      1. Navigate to a servicedesk project
      2. Click “Project settings” > “Request types”
      3. Click “Add new request type”
      4. Switch to Japanese IME and type “tesuto” in text box

      Expected Results

      “てすと” will be shown

      Actual Results

      “tえsうtお” will be shown

      Workaround

      Copy the string “てすと” in advance and paste it into the text box

            [JSDCLOUD-10103] Unable to enter Japanese properly when creating new request type

            Nicole made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Long Term Backlog [ 12073 ] New: Closed [ 6 ]
            Nicole made changes -
            Labels Original: i18n New: i18n timeout-bulk-close202206
            K. Yamamoto made changes -
            Link New: This issue relates to JRACLOUD-76865 [ JRACLOUD-76865 ]
            Ryan Xiao made changes -
            Status Original: Needs Triage [ 10030 ] New: Long Term Backlog [ 12073 ]
            Ryan Xiao made changes -
            Remote Link New: This issue links to "ARMOR-2280 (JDOG)" [ 561618 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            K. Tajima made changes -
            Labels New: i18n
            K. Tajima created issue -

              Unassigned Unassigned
              3fb4e7e36438 K. Tajima
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: