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  1. Jira Service Management Cloud
  2. JSDCLOUD-10103

Unable to enter Japanese properly when creating new request type

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      Issue Summary

      Unable to enter Japanese properly when creating new request type

      Steps to Reproduce

      1. Navigate to a servicedesk project
      2. Click “Project settings” > “Request types”
      3. Click “Add new request type”
      4. Switch to Japanese IME and type “tesuto” in text box

      Expected Results

      “てすと” will be shown

      Actual Results

      “tえsうtお” will be shown

      Workaround

      Copy the string “てすと” in advance and paste it into the text box

            [JSDCLOUD-10103] Unable to enter Japanese properly when creating new request type

            Nicole added a comment -
            Atlassian Update - June 23, 2022

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira Service Management Cloud users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know via raising a ticket at https://support.atlassian.com.

            Thank you again for providing valuable feedback to our team!
            Jira Service Management Cloud team

            Nicole added a comment - Atlassian Update - June 23, 2022 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira Service Management Cloud users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know via raising a ticket at https://support.atlassian.com . Thank you again for providing valuable feedback to our team! Jira Service Management Cloud team

              Unassigned Unassigned
              3fb4e7e36438 K. Tajima
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: