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  1. Jira Service Management Cloud
  2. JSDCLOUD-10030

Ability to backup Assets data and configuration

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      Update - 30 January 2025

      Hi all,

      Happy New Year! I wanted to provide a quick update on the Assets Backup/Restore functionality. We have commenced development and are actively working on this feature. Our target is to have it available by July 2025. As we progress, we will share more precise dates. Please stay tuned for further updates.

      Thank you for your continued support and patience.

      Vish
      Sr. Product Manager | Jira Service Management

      Problem Definition

      Currently, customers do not have a way to backup Assets data and configuration. 

      Suggested Solution

      Provide the ability to backup Assets objects and Assets configuration 

      Workaround

      Customers have to manually  export objects under each object type. You may use Assets REST APIs calls to export objects and keep their backup: JSDCLOUD-9879. Soon the object schema level exports will be available as well with JSM Assets.

      Or, there is a marketplace app that currently provides the option of backup and restore for Assets:  Insight Assets Backup & Migration

              7260236ab89d Justin King
              skahol Swati Kahol
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                Created:
                Updated: