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  1. Jira Service Management Cloud
  2. JSDCLOUD-10017

Automations for Insight: Ability to set a trigger when a specific object attribute is changed from one specific value to another

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      Problem Definition

      Currently, on Automation for Jira, there is a trigger to detect if an object in Insight has been updated, but there is no feature to detect the old value vs new value of the attribute change. The lack of this makes it not possible to configure an automation rule that triggers when an attribute is updated from one specific value to another.

      It's also not possible to switch triggers on objects at the moment, so it's not possible to configure an automation rule that triggers a change on another linked object when an object is updated.

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              msingh3@atlassian.com Mandeep Singh
              vchoo Vivian C
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