Ability to show/hide Request Types based on Organization Membership

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: None
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      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Suggestion

      Following the addition of the 'Organizations' feature in JSD-270 it would be useful if we could show or hide Request Types based on what Organization the user belongs to.

      Example

      User A is set up and is added to Organization A

      User B is set up and added to Organization B.

      A new Request Type called Request A is set up

      Permissions are added to Request A so that only Organization A can view it in the portal

      This means that User A can see this Request Type when they login to the Portal, but User B cannot

      Why it would be useful

      This would be useful as we are currently dealing with multiple clients within a single Service Desk. The ability to do this would allow us to personalize a portal for each client that we have.

              Assignee:
              Unassigned
              Reporter:
              Deleted Account (Inactive)
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                Created:
                Updated: