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Suggestion
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Resolution: Fixed
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776
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18
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NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.
Hi everyone,
This feature has been released!
Read about it here.
Kind Regards,
Lucy Devine
Jira Service Management, Data Center
Problem Definition
Currently, Create a Linked Issue Screen only shows the system default fields and required fields as per field configurations.
Suggested Solution
Allow configuring Create a Linked Issue Screen like Create/Edit/View Issue screens.
Provide the ability to configure the ‘create linked issue’ screen. A screen defines how fields are displayed for an issue. Different screens can be configured for when an issue is created, viewed, edited, or transitioned through a workflow. Resolving this suggestion would be adding ‘create linked issue’ to this list.
Hi,
It would be great if we could customize the Create a Linked Issue Screen, similar to what we do when creating a screen to an issue type.
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JRASERVER-62601 Assignee field is not visible on 'Create Linked Issue' screen even if unassigned issues are disabled
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- Gathering Interest
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[JSDSERVER-3917] Create a Linked Issue Screen
Hi everyone,
This feature has been released!
Read about it here.
Kind Regards,
Lucy Devine
Jira Service Management, Data Center
Hi everyone,
We are excited to let you know that updates to this highly requested feature will be released in 5.10 JSM Data Center.
The ‘Create Linked Issue Screen' will now have all fields pre-filled with data from the original issue. All the fields available on the create issue screen scheme of the destination project will be available.
Kind Regards,
Lucy Devine
Jira Service Management, Data Center
Atlassian Update - 3rd May 2023
Hi,
947 people have voted, we hear you and want your feedback.
Tell us about your personal experience so we can create the best solution possible.
The interviews will be conducted over Zoom and take up to 45-minutes. We want to gain an understanding of your context and how the problem impacts you.
If you are interested in being involved, please sign up via this link:
https://www.userinterviews.com/projects/6ZILrRtchw/apply
As a token of our thanks, $100USD gift cards will be sent to those who participate.
Looking forward to speaking with you!
Lucy Devine
Jira Service Management, Data Center & Server
Lucy! Tell us there is hope! I'd settle for having the create linked dialog mirror the Create screen in full, as expected (not a minor bug, it's major pain point), but a separate action in the screen scheme would be even better.
For Jira Server/DC you can try this workaround, it works for me and plenty of others, but not for everything/everyone.
It's FAR from a perfect solution, but better than nothing, where Atlassian has chosen to do nothing for several years.
I've seen cases where fields are mandatory but still do not appear. Visibility for these should absolutely be linked to the Create screen action
thats only possible if those fields are mandatory via the field configuration
I want to add components and Assignee to the Create Linked Issue screen - how do I do that?
Hi a8728c14549b, not sure if you can help but we're having issues with Linked Issue creation screens since Dec 16th 2024. When we created linked issues, the same fields present on the original issue and the linked one would be synced automatically (summary, description and also custom fields that were common to both issue types). Since the 16th, it doesn't do it anymore and our users have to fill all the fields manually. All our workflows were built with this nice behavior about copying same fields from original issue to linked one ... now it doesn't work anymore and I'm struggling to understand why. Are you able to help us solve this problem? Or direct us to the right way? Thank you.