Summary

The Service Desk project is displaying Arabic language for some menus and the information link on the Customer section.

Environment

v3.2.0-OD-09-002-D20160414T084619

Steps to Reproduce

1. Create a Service Desk project;
2. Go to the user profile and change the language to Spanish

Expected Results

Use the Spanish language.

Actual Results

Is displaying some texts in Arabic.

WORKAROUND

See Comment Below:

• https://jira.atlassian.com/browse/JSD-3703?focusedCommentId=960594&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-960594

As per my testing, this issue could be fixed by installing the latest Spanish language pack for SD 3.2. The file can be downloaded here:

• JIRA Service Desk-3.2.0-OD-17-001-D20160623T024052-language-pack-es_ES.jar

It may also be downloaded from here.