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  1. Jira Service Management Data Center
  2. JSDSERVER-3183

Allow portal users to sort their "My requests" view by issue key

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    • Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
    • None
    • 0
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently the customer portal doesn't show the issue Id until the issue is selected, we would like to be able to see the JIRA issue reference Id in the "My requests" view so that users can sort their list by it.

      The following question is related:
      https://answers.atlassian.com/questions/12157798/how-can-i-add-the-jira-id-reference-to-the-service-desk-my-request-page-for-a-customer

      edit: by issue and reference Id I mean the issue key, for an example this issue is JSD-3183

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          Suggestion - JSDCLOUD-3183 Allow portal users to sort their "My requests" view by issue key

          • Closed

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              Unassigned Unassigned
              f957e65e1373 Hafþór Páll Bryndísarson
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              Dates

                Created:
                Updated:

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