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Details

Type: Suggestion
Resolution: Fixed
Fix Version/s: 3.2.0-OD-04, 3.2.0
Component/s: Customer Portal, Request Type Configuration
Labels:
- affects-cloud
- affects-server
- fws
- sdt

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We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

Description

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

Problem Definition

The predefined icons are great for it teams but in some cases it would be great to upload own icons.

Update as of 26 Aug 2016

Released in server version 3.2: https://confluence.atlassian.com/servicedesk/jira-service-desk-3-2-x-release-notes-830281732.html

Update as of 4 Feb 2016

Hi everyone,

We know that this functionality is something a lot of you wanted this. We are currently working on this, i.e. it's in the middle of implementation.

Thanks so much for your patience! Stay tuned.

--Lingbo

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jsd-icon.png
83 kB
25/Feb/2016 6:40 PM
jsd icons.png
36 kB
25/Feb/2016 6:30 PM
screenshot-1.png
179 kB
30/Jun/2015 1:52 AM
screenshot-2.png
9 kB
30/Jun/2015 2:30 AM
Screen Shot 2016-02-25 at 1.42.59 PM.png
99 kB
25/Feb/2016 6:43 PM
screenshot-3.png
14 kB
30/Jun/2015 2:31 AM
screenshot-4.png
7 kB
30/Jun/2015 2:33 AM
screenshot-5.png
7 kB
30/Jun/2015 2:34 AM
screenshot-6.png
30 kB
30/Jun/2015 2:36 AM
screenshot-7.png
5 kB
30/Jun/2015 2:37 AM
screenshot-8.png
12 kB
30/Jun/2015 2:40 AM

Issue Links

duplicates

JSDSERVER-2138 Add additional icons for request types

Closed

is related to

JSDSERVER-2138 Add additional icons for request types

Closed

relates to

JSDCLOUD-31 Ability to upload custom request icons

Closed

JSDSERVER-736 Ability to Choose Service Desk icon in Creating New Request Types

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...

(3 mentioned in)

Activity

People

Assignee:: Marco Garcia (Inactive)

Reporter:: Tim Eddelbüttel

Votes:: 251 Vote for this issue

Watchers:: 143 Start watching this issue

Dates

Created:: 07/Oct/2013 9:14 PM

Updated:: 19/Sep/2019 5:55 AM

Resolved:: 26/Aug/2016 1:08 PM

Details

Description

Problem Definition

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Attachments

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