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  1. Jira Service Management Data Center
  2. JSDSERVER-2031

Create a set of standard tickets in the first Service Desk

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • Getting Started
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a new Service Desk user, I would like to have a set of standard Service Desk tickets, that could be followed as a model on how to rise a tickets in Service Desk.

      Currently we have the "My First Service Desk" with an example of ticket followed by a guide, but a set of already created tickets would be good as well.

            [JSDSERVER-2031] Create a set of standard tickets in the first Service Desk

            Charlie Marriott added a comment -
            Atlassian Update – 19 Feb 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 19 Feb 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Jira Service Management, Server & Data Center

            Mahesh Jaiswal added a comment -

            Actually When i create any project, some standard issue tickets should automatically associated with the project.

            standard tickets is some set of issues

            Mahesh Jaiswal added a comment - Actually When i create any project, some standard issue tickets should automatically associated with the project. standard tickets is some set of issues

              Unassigned Unassigned
              psouza Pedro Souza
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                Created:
                Updated:
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