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  1. Jira Service Management Cloud
  2. JSDCLOUD-2031

Create a set of standard tickets in the first Service Desk

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As a new Service Desk user, I would like to have a set of standard Service Desk tickets, that could be followed as a model on how to rise a tickets in Service Desk.

      Currently we have the "My First Service Desk" with an example of ticket followed by a guide, but a set of already created tickets would be good as well.

            [JSDCLOUD-2031] Create a set of standard tickets in the first Service Desk

            Sheng An Zhang (Inactive) added a comment -

            Hi all, 

            Thank you for your feedback. For our HR, External, General, Facility and Legal service desks you can utilise our Demo Desk when you create your first project in the instance. We are also working on bringing this functionality to a sample environment for our ITSM projects.

            Sheng An Zhang (Inactive) added a comment - Hi all,  Thank you for your feedback. For our HR, External, General, Facility and Legal service desks you can utilise our Demo Desk when you create your first project in the instance. We are also working on bringing this functionality to a sample environment for our ITSM projects.

            Mahesh Jaiswal added a comment -

            Actually When i create any project, some standard issue tickets should automatically associated with the project.

            standard tickets is some set of issues

            Mahesh Jaiswal added a comment - Actually When i create any project, some standard issue tickets should automatically associated with the project. standard tickets is some set of issues

              5f652d38e81b Sheng An Zhang (Inactive)
              psouza Pedro Souza
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