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  1. Jira Service Management Data Center
  2. JSDSERVER-16

Provide working hour calendars functionality that Vertygo SLA has

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Allowing for data such as:

      • Define timezone
      • Define working days and hours
      • Define exception days (holidays)

      This is from Step 2: Defining calendars.

            [JSDSERVER-16] Provide working hour calendars functionality that Vertygo SLA has

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011684 ] New: JAC Suggestion Workflow 3 [ 3648795 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664989 ] New: JAC Suggestion Workflow [ 3011684 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2321660 ] New: Confluence Workflow - Public Facing v4 [ 2664989 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052011 ] New: JSD Suggestion Workflow - TEMP [ 2321660 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047433 ] New: JSD Suggestion Workflow [ 2052011 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279593 ] New: JSD Suggestion Workflow - TEMP [ 2047433 ]
            jonah (Inactive) made changes -
            Description Original: Allowing for data such as:

            * Define timezone
            * Define working days and hours
            * Define exception days (holidays)

            This is from [Step 2: Defining calendars|https://confluence.valiantys.com/display/VSLA/Step+2%3A+Defining+calendars].             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-16].
              {panel}

            Allowing for data such as:

            * Define timezone
            * Define working days and hours
            * Define exception days (holidays)

            This is from [Step 2: Defining calendars|https://confluence.valiantys.com/display/VSLA/Step+2%3A+Defining+calendars].
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-16 [ JSDCLOUD-16 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels New: affects-server
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 560182 ] New: JSD Suggestion Workflow [ 1279593 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              dcurrie@atlassian.com Dave C
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              120 Vote for this issue
              Watchers:
              81 Start watching this issue

                Created:
                Updated:
                Resolved: