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  1. Jira Service Management Data Center
  2. JSDSERVER-116

Allowing project-admins to make new SLA metrics is bad for administrators

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • 2.0
    • None
    • SLA

    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      Creation of new SLA metrics should be restricted. It's creating a new customfield each time a Project Admin makes one.

      This can easily get out of control with more and more Service Desks, and then your custom field name space becomes whacky.

      This impacts areas such as JQL where autocomplete list looks super-long.

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-186 Allow JIRA admins to delete an SLA custom field

          • Closed
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-116 Allowing project-admins to make new SLA metrics is bad for administrators

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              a38518e05741 David Yu
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              Dates

                Created:
                Updated:
                Resolved:

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