Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Currently we can only use the "Raise this request on behalf of" field if we are using the agent based license.
It would be great to have this feature for the non-agent based license as well.
Attachments
Issue Links
- relates to
-
JSDSERVER-836 When creating Service Desk requests for customers, setting them as reporters, customer is not notified and can’t be added as watcher
-
- Closed
-
-
JSDCLOUD-1059 Add "Raise this request on behalf of" option when using non-agent based license
- Closed
- was cloned as
-
DESK-3699 Loading...