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  1. Jira Data Center
  2. JRASERVER-78762

Clicking outside of the transition screen will dismiss the Edit transition screen.

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Low Low
    • None
    • 10.0.0, 10.3.2, 10.3.5, 10.4.1
    • Issue - Actions

      Issue Summary

      Clicking outside the transition screen will dismiss it, resulting in the loss of any content that was added during the transition.

      Steps to Reproduce

      1. Open an issue within a Service Project while logged in as an agent.
      2. Attempt to perform a valid workflow transition on the issue by navigating to the workflow menu and choosing a transition that includes a screen for updating fields or adding a comment.
      3. When the transition screen appears, click outside the transition screen popup

      Expected Results

      The Transition screen must remain unchanged.

      Actual Results

      The transition screen has disappeared, and any comments that were added have also been lost.

      Workaround

      Avoid clicking outside the transition window.

      Versions Tested

      Please confirm all versions that have been tested for this issue, and indicate whether the tested version is affected or not affected, below: 

      Testing Requirements Version Affected Version
      Customers Reported Version Example: 9.14.2 (Yes / No)
      Most Recent Bug-Fix Release    
      Previous Major Release 10.4.1 Yes
      Most Recent LTS 10.3.5 Yes
      Previous Supported LTS 9.12.x No
      Other Versions..    
      (Add rows as needed)    

              Unassigned Unassigned
              3814e4a56ec7 Aniket Ranjan
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                Created:
                Updated:
                Resolved: